Continuous Improvement - A Virtual Shingo Institute Workshop
This two workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks.
Classes meet 8:30 AM to 5 PM Eastern time, unless otherwise noted.
- Seek Perfection
- Embrace Scientific Thinking
- Focus on Process
- Assure Quality at the Source
- Improve Flow & Pull
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results.
*DISCOVER EXCELLENCE is a prerequisite to this workshop.