Webinar: From Blame to Learning: Changing Behaviors Around Defects and Errors

Please reserve your seat here.

Defects and errors don’t have to fuel blame, they can fuel learning. In many organizations, quality issues trigger firefighting, finger-pointing, and root cause analysis that sounds more like the “5 Who’s” than the “5 Why’s.” Lean organizations take a very different path, they treat every defect as a chance to learn, improve, and strengthen the system.

In this webinar, you’ll learn how to shift your culture from reaction to reflection. We’ll show practical, easy-to-apply Lean approaches that reduce fear, build psychological safety, and engage employees at every level. When people feel safe to surface problems, the organization gains the insight needed to prevent them.

You’ll explore both the social and technical sides of quality, the behaviors, systems, and tools that move an organization from traditional responses to ideal, learning-driven ones. Join us to discover how changing behaviors around defects can transform quality, culture, and performance.

Here's the link to reserve your seat.