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  • Four Types of Problems: A Virtual Workshop

Four Types of Problems: A Virtual Workshop

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$129.00
$129.00
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(GBMP members get one free seat; groups of five or more only $99 each: Email Lglikes@gbmp.org to get your coupon code. Need an invoice? Email Lglikes@gbmp.org for assistance.)


Meets on July 20, 2022 from 1 PM to 5 PM EDT


Based on Art Smalley’s book “4 Types of Problems – from reactive troubleshooting to creative innovation,” this four-hour session will describe each problem type. The instructor will review each type: Type 1. Trouble Shooting, Type 2. Gap from Standard, Type 3. Target Condition and Type 4: Open-ended. The class will discuss how some essential elements are common to any problem-solving activity and how each type is based upon the problem situation and a specific need. The course will discuss the strengths and weaknesses of each. The class will finish with an overview of the book’s capability assessment.

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